How can we help?
21 answers about getting started, billing, features and security.
How do I sign up for DevPOS? +
Go to devpos.pro/signup.html and fill in:
- Your business name (e.g. "Ahmed General Store")
- Your name, phone number and email
- A password
- Your business type (pick from 78 options)
Your workspace is created instantly at devpos.pro/your-business-name and your 15-day free trial starts right away. One email = one business.
Is the 15-day trial really free? +
Yes — full features, no credit card, no hidden charges. You get the complete app for 15 days. If you don't subscribe afterwards, your workspace becomes view-only (dashboard and history stay visible, no new sales). Nothing is ever deleted.
How do I add my first product? +
When you first log in, a setup wizard walks you through it in 3 steps:
- Step 1: Add your first product (name, price, stock)
- Step 2: Add a customer (optional)
- Step 3: Make your first sale
Or click "✨ Try with sample data" to explore with demo products first — you can clear them anytime from Settings.
How do I make my first sale? +
Open Sales / POS from the sidebar, search or tap a product, add it to the cart, and press Checkout. The receipt prints on your 80mm thermal printer (or downloads as PDF). The whole thing takes under 30 seconds.
Can I try the app before adding my own data? +
Yes! Click "✨ Try with sample data" in the setup wizard. It loads demo products, customers, suppliers and sales so you can explore every feature. When you're ready, clear it from Settings → Clear sample data and add your real products.
How much does DevPOS cost? +
Three simple plans — your tier is set automatically by your business type:
- Essential — Rs 2,998/month (Rs 25,000/year)
- Professional — Rs 3,998/month (Rs 30,000/year)
- Enterprise — Rs 5,998/month (Rs 35,000/year)
Annual billing saves you about 2 months. Every plan starts with the 15-day free trial.
How do I pay for my subscription? +
We accept JazzCash, Easypaisa and direct bank transfer. Here's how:
- Open your account panel (devpos.pro/account) → Subscription tab
- See the payment details, pay from your JazzCash/Easypaisa/bank app
- Upload your payment receipt photo
- We verify and approve it — your subscription activates on approval
You get email reminders 7, 3 and 1 day before expiry so you never get caught off guard.
What happens if my subscription expires? +
Nothing is deleted — ever. Here's the timeline:
- Day 0–7 (grace period): Workspace becomes view-only with a renewal reminder banner. Renew anytime to restore full access instantly.
- After 7 days: Still view-only — dashboard, reports and all history stay visible. New sales and changes are blocked until you renew.
Your data is never held hostage. Renew and everything works again immediately.
Can I upgrade or downgrade my plan? +
Your plan tier is set by your business type, but you can switch between monthly and annual billing anytime from your account panel → Subscription tab. Annual billing saves about 2 months' cost.
Do you offer discounts or promo codes? +
Yes — we run launch offers and seasonal promotions (e.g. Eid discounts). If you have a promo code, enter it at signup or in your account panel → Subscription tab. Follow our WhatsApp channel for announcements.
How does the POS / billing work? +
The POS is built for speed: search by name, scan a barcode, or tap a product tile. Add items to the cart, apply discount if needed, and checkout — cash, JazzCash/Easypaisa, bank, or udhaar (credit). Receipts print on 80mm thermal, A4 or A5. Average billing time: under 30 seconds.
Does DevPOS track inventory / stock? +
Yes — every sale, purchase and return updates stock automatically. You get low-stock alerts, expiry-date tracking (great for pharmacies and food shops), purchase orders to suppliers, and a full stock valuation report. No manual counting needed.
What is udhaar khata? How does it work? +
Udhaar khata is the credit ledger for regular customers. When a customer buys on credit, their balance is recorded automatically. You can:
- See who owes you (and how much) in one screen
- Record partial payments / recovery
- Send WhatsApp payment reminders with one tap
Note: walk-in (one-time) customers can't get udhaar — that's a built-in business rule.
What reports are available? +
Daily sales, profit & loss, stock reports, customer/supplier ledgers, expense summaries, tax-ready summaries and more — all as Excel-style tables you can print or export. No vanity metrics, just honest numbers.
Does DevPOS work in Urdu? +
Yes! Full English and Urdu interface, Urdu product names, and Urdu thermal receipts. Switch language anytime from Settings. Your staff learns it in a day — even staff who can't read English well.
Can I send receipts on WhatsApp? +
Yes — after any sale, tap "Send on WhatsApp" to share the receipt directly with the customer. You can also send khata statements and payment reminders on WhatsApp. It uses the customer's saved phone number.
How do I log in to my workspace? +
Go to devpos.pro/your-business-name/login and sign in with the email and password you used at signup. (Username login is not supported — email only.)
To manage your subscription and profile, use the account panel at devpos.pro/account — same email and password.
I forgot my password. How do I reset it? +
On the login page, click "Forgot password?" and enter your email. You'll get a reset link. If you don't see the email, check spam — or message us on WhatsApp and we'll help you directly.
Can I export my data? +
Yes — your data is yours. Export products, sales, customers, suppliers and expenses to CSV (opens in Excel) anytime with the 📥 Export button in each module. No lock-in, no export fees.
Is my business data safe? +
Yes:
- Passwords are encrypted (bcrypt) — even we can't see them
- All traffic is HTTPS encrypted
- Every money movement is recorded in a tamper-proof ledger
- Your data is never deleted — not on expiry, not on cancellation
- Automatic backups keep your data safe
Can my staff have separate logins? +
Yes — add staff users from Settings → Users with their own email logins. You control exactly what each person can see and do (e.g. cashier can bill but can't see profit reports). Every action is logged with the user's name.